You can delete your Badeel Souq account and its data at any time.
In the app (fastest)
- Open Badeel Souq and sign in.
- Go to Account.
- Tap Delete account and confirm.
Your account is deleted immediately.
Without the app
Email support@badeelsouq.com from the email address of your account with the subject “Delete my Badeel Souq account”. We delete it within 30 days and confirm by email.
What is deleted
- Your account (name, email, phone sign-in)
- All your items with their photos
- Your chats and offers, saved contact details, notifications and settings
- Your Featured requests and free-item count
What is kept, and for how long
- Support messages and reports: up to 12 months, to prevent fraud and abuse, then deleted.
- Records of payments for Featured or extra items (amount, date, item title): kept for as long as accounting and tax law requires, then deleted.
Nothing else is kept. Messages you sent are deleted together with the chat.